Mid-Wales steam train route Talyllyn Railway has been awarded a TripAdvisor Certificate of Excellence for 2014. The award is made to attractions, restaurants and accommodation providers that receive a consistently high standard of feedback on TripAdvisor the world's largest travel site.
Talyllyn Railway general Manager Chris Price said that the award underscored the attractions’ ethos of excellent customer service.
“This is undoubtedly an accolade for the railway and confirms it as a world-class attraction. It is also a testament to the hard work and dedication that our staff and volunteers make to ensure passengers have the best experience possible.”
Talyllyn Railway is a narrow gauge railway opened for goods traffic in 1865 and shortly after for passenger services, which have operated every year since.
Marc Charron, TripAdvisor’s President for Business said that the railway joined one of a number of attractions worldwide that have been honoured for their high quality of customer feedback.
The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”